Extended Sales Strategies | Strategic Connection

Our Sales Force Management services

Are you struggling to increase lead generation? Our sales and communication center is designed to get your message directly to decision-makers. Through programs like our Classic Package, Strategic develops an approach that may combine, emailing, texting and phoning strategies that creates a funnels for B2B sales teams. Allow our sales experts to increase leads and extension of your sales team while giving your business more time to focus on what matters most!

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Communications Center Services:Outbound

Are you looking for a reliable communication company to help you secure more web traffic customers, leads, and sales? Strategic Connection is an award-winning organization that offers a full suite of digital marketing services designed to assist businesses of all types to boost revenue and increase incoming and outgoing leads.

Our experienced outbound sales experts are trained extensively on your products or services so that we may operate as an extension of your business. Outbound campaigns are a lifesaver for businesses that need to get directly in front of new clients.

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Lead Generation

Lead generation is not about selling products or services but finding the right customer for you and your business. We have created the “secret sauce” for your company’s success though our well-crafted, tailored lead generation packages designed to get you the most ideal consumers faster than ever before. A successful company starts by understanding its target market - which means we'll take care of identifying qualified leads,through lead calling services,so they can become loyal customers !

Our Lead generation packages

Top-Rated Outbound Calling Agency!

As a leading outbound calling agency, we specialize in providing top-notch outbound calling services tailored to meet your unique business needs. With a dedicated team of experts, we offer a comprehensive range of solutions designed toboost your business, including outbound sales agency services and outbound sales management.

Our outbound calling services can be a game-changer for your business. By choosing us, you'll benefit from our deep understanding of the sales landscape, years of experience, and a data-driven approach. We work tirelessly to nurture valuable connections between your brand and your target audience. Our highly skilled agents are trained to engage, persuade, and convert leads into loyal customers. Whether you're looking to generate leads, conduct market research, or follow up on prospects, our outbound sales agency services are here to facilitate your success.

Moreover, our outbound sales management expertise ensures that your campaigns are well-organized, efficient, and constantly optimized. We monitor and analyze key performance indicators to maximize your ROI and minimize wasted resources. In today's competitive business environment, strategic connections are key to growth. Trust our outbound calling services to help you foster those connections and take your business to new heights. With our proven strategies, you can expect increased lead conversion, improved customer relationships, and enhanced revenue. Partner with us today and let us be your catalyst for success in the world of outbound calling.

Market Research

Today's market is ever-changing and our inside sales experts want to help you stay informed by gathering the quality information you need to stay one step ahead of your competitor. With so much information out there, it can be difficult to stay on top of the latest trends. Stay up to date with our industry specialists.

Tele-sales & Upsells

Let our experienced sales team help you make the most of your important, everyday transactions. We help you provide brand recognition by leaving buyers with an excellent impression of a company through effective customer relations, empathy, and effective communication skills. We'll also show how to creatively qualify and upsell on any quality product that comes through for added value !

Custom Retention

Building relationships is key to success ! Let our team turn a one-time prospect into a lifetime consumer. Clients enjoy knowing that your services will still be available for years down the road,and we can provide this peace of mind with everything from marketing materials or social media management so they never have any worries about what's coming next in your business world.

Communication Center Services:Inbound

Inbound services are a great way to qualify and close your potential clients when they’re inquiring about your products and services.

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Our agents provide reactive customer support, which means that if someone calls our line then we are prepared to respond with clear concise information about your product or service!

Technical Support

We know you are busy! Let our skilled professionals provide the quality technology support you would be proud to offer yourself. Our team is ready to walk your customers through in-depth troubleshooting- no matter how technical or challenging, through outsourced IT support.

Order Processing

Time is valuable and the details matter! Order processing is crucial in that it helps ensure that all customers’ orders are filled accurately and on time, resulting in a better customer experience. Our team is here to help get your product/services out to your customers quickly AND efficiently.

Inbound Sales

How you sell matters and we want to help. We understand that focusing on attracting interested prospects to your business can build lasting relationships. The best way to do that? Hiring a company that specializes in developing professional inbound sales agents can make all the difference in a successful inbound campaign!

Inbound Customer Service

We understand the importance of customer service and its impact on your bottom line. That’s why we offer professional inbound customer service that will help you turn your customers into advocates for your business. Our team of experts is dedicated to providing the highest level of customer support, insuring that your customers have a positive experience with your product or service. We’ll work with you to develop a customer service strategy that meets your specific needs, and we’ll provide ongoing support to ensure that your customer's frowns are turned to smiles.

Help Desk Services

When it comes to customer service,nothing is more important than making sure the consumer feels heard and understood. In many cases,businesses may not have the resources to provide the level of customer service that they need. That's where outsourced help desk services can be a huge benefit. By outsourcing your help desk services, you can ensure that your customers are always getting the best possible service. You can also focus on other aspects of your business while the help desk team takes care of your tier 1 customer support needs.

Outsourced help desk services can also save you money. Because you're not paying for a full-time employee to provide customer service,you're able to get high-quality support at a fraction of the cost.

Our help desk services offer a number of benefits for business owners, including:

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Reduced Costs

Outsourcing help desk services can be more cost-effective than hiring and training in-house staff.

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Greater Scalability

The help desk can easily be scaled up or down to meet the needs of the business.

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Improved Efficiency

A third-party service provider will have the resources and expertise to provide faster and more efficient support to customers.

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Improved Customer Satisfaction

A professional help desk with expert staff will provide superior customer service that can improve customer satisfaction and loyalty.

Look no further than our Sales Force Management Team!

We are an extension of your sales team. We select from among our knowledgeable staff those best fit to represent your business and promote all that is great about what you offer! These individuals will be trained to know your business inside out, including understanding any specific nuances related to your target audience. Our sales resource team can manage reservations, order taking, lead generation, and even handle programs regulated by HIPAA.


Sales Force Management FAQs

Strategic Connection is one of the most respected calling services agencies in Philadelphia.

If you still have questions after reading the FAQ, please don't hesitate to contact us. We would be happy to help you start your extended sales force plan.

Outbound calls are when a business or organization initiates contact with its customers. This is where agents take the initiative to reach potential consumers themselves instead of using traditional marketing methods such as advertising and public relations.

Inbound calls happen when a customer,client,or other individual contacts an organization by phone. Our agents receive and handle large amounts of incoming calling from customers who want something handled professionally right away !

The cost of contact center services varies. There are several different program options to consider.CLICK HEREto see our lead generation program options.

YES ! Not only are our clients often involved with the training process,we provide hours of roll play,videos,training manuals and sandbox approaches. We spend a great deal of time on the front end preparing. There are no scripts ! Your handpicked Sales Development Representative understands your product or services along with knowing how to deal with the pain points. We choose the best agents that are most familiar with your business or industry and provide them with all the necessary tools to be successful.

We work hard to keep your information safe. We never share or sell it.

We're excited to get you going as easily and securely as possible. Contact us today so we can draft a customized service contract for your business needs, or just ask any questions at all!